FREE SHIPPING WORLDWIDE FOR A LIMITED TIME ONLY

The pricing quoted below are the standard worldwide shipping rates.

We Operate Globally

At AddisXpress, we are committed to getting your purchases to you as quickly and efficiently as possible, no matter where you are in the world.

Fulfillment & Worldwide Shipping

We proudly ship worldwide from one of our seven global fulfillment centers. This network ensures that we can manage inventory and dispatch orders efficiently to reduce transit times.

Shipping Costs & Rates Summary

Shipping costs are calculated based on your region, order value, and the selected shipping speed. All rates below are for Express Shipping, with final currency conversion for non-listed currencies calculated at checkout.

Region	Order Value Threshold	Express Shipping Cost
Australia & Worldwide (Includes 186+ other countries)	Orders up to $150.00 USD	$12.99 AUD
	Orders $150.00 USD and up	Free
US & Canada (USD)	Orders up to $150.00 USD	$9.99 USD
	Orders $150.00 USD and up	Free
UK & Europe (Including 43+ other countries)	Orders up to £100.00 GBP	£4.99 GBP
	Orders £150.00 GBP and up	Free

Note: Additional Free Shipping tiers may be available for specific products or regions and will be visible during the checkout process.

Shipping Time

Australia: 3-7 days
United States: 2-6 days
Canada: 2-8 days
United Kingdom: 2-4 days
Europe: 5-9 days
Rest of World: 10 days

Processing & Shipping Times (Business Days)

Estimated Shipping Times

Shipping times vary based on your location and the stock availability of the item(s) you ordered. The most accurate estimated delivery time, quoted in business days, is specified on the individual product page for your region.

Order Processing

We work hard to dispatch all in-stock orders on the same business day, providing they are placed before 10 am local fulfillment center time.

Once your order is placed, please allow 12 hours and up to 72 hours for our dedicated team to carefully pick, quality check, and securely package your item(s). 

Combined Shipments & Backorders

All orders are sent when all the item(s) on the order are ready in full. This means that if your order contains a pre-order or backorder item, we will wait until that latest item is available before dispatching the entire order.

Peak Periods & Delays

Please note that processing and shipping times are estimates in business days. During peak periods (e.g., major holidays, promotional events) or due to unforeseen circumstances, dispatch and delivery times may take longer than the estimates provided.

We do not dispatch orders on local public holidays or weekends in the region of the fulfillment center.

Carrier Responsibility

Once your package has been transferred to our shipping courier, the package is in the hands of a third-party provider. We understand that courier delays are frustrating. While any issues during transit are beyond our direct control, we are here to help. We can contact the courier on your behalf to investigate and resolve issues as quickly as possible.

Important Order Notes

Please review the following information to ensure a smooth delivery experience:

Address Accuracy

It is crucial that you provide a complete and accurate delivery address. If you notice any errors or inaccuracies in your address, please contact us immediately. However, once your order has been prepared for shipment, we cannot change personal or delivery information.

Order Modifications

Once the order has been fulfilled and is awaiting shipment, we are unable to make any changes to the items within the order. Once you receive the order, we will happily assist you with an exchange or refund under our 60-day money-back guarantee.

Returned Packages (Incorrect Address)

In cases where a package is returned to our fulfillment center due to an incorrect or incomplete address provided by the customer, we will promptly contact you for a correction. Please note that an additional re-shipping fee, which must be covered by the customer, will apply for the package to be sent out again.

Disclaimer: If you have provided an incorrect address and the package is subsequently delivered to that address, we are unable to retrieve it and do not assume responsibility for the loss. Please double-check your address information carefully during checkout.

Fraudulent Orders

Orders that are suspected of fraud may be subject to a review process, which could potentially cause delays or lead to the cancellation of the delivery.